Assertive Communication & Conflict Resolution
The aim of this course is to provide all participants with the assertiveness and communication skills in dealing with prospective customers, existing customers, suppliers and business partners.
TOPICS TO BE DISCUSSED:
- Assertiveness
- Communication
- Relationship Building
- Conflict
- Impact & Influencing your Team
- Dealing with difficult people
- Feedback
Learning Outcomes:
- Ability to become a better, more assertive communicator, without being aggressive
- A working knowledge of how to build lasting relationships
- An understanding of how to cope with and address conflict
- Ability to accept feedback and use it constructively
This session will help you gain a better understanding of how to communicate effectively with your colleagues, deal with conflict resolution in the right way along with taking and giving constructive feedback in the work environment.
REGISTER HERE
REGISTER HERE
Date and Time
Wednesday Jun 9, 2021
11:00 AM - 12:30 PM IST
Location
Online
Fees/Admission
Website
Contact Information
Kate@corkchamber.ie
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