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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20210609T100000Z
DTEND:20210609T113000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Assertive Communication & Conflict Resolution
DESCRIPTION:The aim of this course is to provide all participants with the assertiveness and communication skills in dealing with prospective customers\, existing customers\, suppliers and business partners.\n\nTOPICS TO BE DISCUSSED: \n\n\n	Assertiveness\n	Communication\n	Relationship Building\n	Conflict\n	Impact & Influencing your Team\n	Dealing with difficult people\n	Feedback\n\n\nLearning Outcomes:\n\n \n\n	Ability to become a better\, more assertive communicator\, without being aggressive\n	A working knowledge of how to build lasting relationships\n	An understanding of how to cope with and address conflict\n	Ability to accept feedback and use it constructively\n\n\n\nThis session will help you gain a better understanding of how to communicate effectively with your colleagues\, deal with conflict resolution in the right way along with taking and giving constructive feedback in the work environment.\n\n\n\nREGISTER HERE
X-ALT-DESC;FMTTYPE=text/html:<p style="box-sizing: border-box\; margin: 0.85em 0px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font-variant-numeric: inherit\; font-variant-east-asian: inherit\; font-stretch: inherit\; font-size: 16px\; line-height: inherit\; font-family: Catamaran\, sans-serif\; vertical-align: baseline\; background-color: rgb(255\, 255\, 255)\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;"><span style="background-color: rgb(255\, 255\, 255)\;">The aim of this course is to provide all participants with the assertiveness and communication skills in dealing with prospective customers\, existing customers\, suppliers and business partners.</span></span></span></span></p>\n\n<p style="box-sizing: border-box\; margin: 0.85em 0px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font-variant-numeric: inherit\; font-variant-east-asian: inherit\; font-stretch: inherit\; font-size: 16px\; line-height: inherit\; font-family: Catamaran\, sans-serif\; vertical-align: baseline\; background-color: rgb(255\, 255\, 255)\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;"><b>TOPICS TO BE DISCUSSED:</b>&#8203\;</span></span></span></p>\n\n<ul style="padding: 0px\; color: rgb(51\, 51\, 51)\; box-sizing: border-box\; margin: 0px 0px 20px 7px\; border: 0px rgb(235\, 235\, 235)\; font-variant-numeric: inherit\; font-variant-east-asian: inherit\; font-stretch: inherit\; font-size: 16px\; line-height: inherit\; font-family: Catamaran\, sans-serif\; vertical-align: baseline\; list-style: outside none\; background-color: rgb(255\, 255\, 255)\;">\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Assertiveness</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Communication</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Relationship Building</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Conflict</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Impact &amp\; Influencing your Team</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Dealing with difficult people</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Feedback</span></span></span></li>\n</ul>\n\n<div style="box-sizing: border-box\; margin: 0px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font-style: inherit\; font-variant: inherit\; font-weight: inherit\; font-stretch: inherit\; line-height: inherit\; vertical-align: baseline\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;"><strong>Learning Outcomes:</strong></span></span></span><br />\n&nbsp\;\n<ul style="box-sizing: border-box\; margin: 0px 0px 20px 7px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font-variant-numeric: inherit\; font-variant-east-asian: inherit\; font-stretch: inherit\; font-size: 16px\; line-height: inherit\; font-family: Catamaran\, sans-serif\; vertical-align: baseline\; list-style: outside none\; background-color: rgb(255\, 255\, 255)\;">\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Ability to become a better\, more assertive communicator\, without being aggressive</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">A working knowledge of how to build lasting relationships</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">An understanding of how to cope with and address conflict</span></span></span></li>\n	<li style="box-sizing: border-box\; margin: 0px 0px 0px 15px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font: inherit\; vertical-align: baseline\; list-style-type: disc\; list-style-position: outside\;"><span style="color:#000000\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;">Ability to accept feedback and use it constructively</span></span></span></li>\n</ul>\n</div>\n\n<div style="box-sizing: border-box\; margin: 0px\; padding: 0px\; border: 0px rgb(235\, 235\, 235)\; font-style: inherit\; font-variant: inherit\; font-stretch: inherit\; line-height: inherit\; vertical-align: baseline\;"><span style="font-size:14px\;"><span style="font-family:tahoma\;"><span style="color:#000000\;">This session will help you gain a better understanding of how to communicate effectively with your colleagues\, deal with conflict resolution in the right way along with taking and giving&nbsp\;constructive feedback in the work environment.<br />\n<br />\n<strong><a href="https://www.corkchamber.ie/course/assertive-communication-conflict-resolution/">REGISTER HERE</a></strong></span></span></span></div>\n
LOCATION:Online
UID:e.2489.23303
SEQUENCE:3
DTSTAMP:20260411T053849Z
URL:http://corkchamber.chambermaster.com/events/details/assertive-communication-conflict-resolution-23303
END:VEVENT

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