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Innovation in Customer Experience - Online
Delivering exceptional customer experiences has never been more crucial. Organisations are looking beyond traditional service to create personalised, seamless journeys that truly engage their customers.
This session will explore practical strategies, highlight how data and AI can enhance the customer experience, and showcase real-world examples of businesses that have successfully transformed how they connect with their audiences.
Key Topics:
- Personalisation Strategies: Approaches to increase engagement and make every customer interaction
- Data & AI in Customer Experience: Leveraging insights and technology to create seamless, efficient
- Success Stories: Case studies of companies that have transformed their customer service and engagement.
This session will explore practical strategies, highlight how data and AI can enhance the customer experience, and showcase real-world examples of businesses that have successfully transformed how they connect with their audiences.
Key Topics:
- Personalisation Strategies: Approaches to increase engagement and make every customer interaction
- Data & AI in Customer Experience: Leveraging insights and technology to create seamless, efficient
- Success Stories: Case studies of companies that have transformed their customer service and engagement.
This course can also be run as an in-company programme delivered on-site to meet your specific requirements. For more information on in-company delivery, or if you have any questions regarding this course, please Click Here.
BOOK NOW
BOOK NOW
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Date and Time
Tuesday Feb 24, 2026
9:30 AM - 11:00 AM GMT
Location
Online
Fees/Admission
Website
Contact Information
kate@corkchamber.ie
Send Email
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