Front Line Management

Overview

Gain the skills for success as you move into management

For a business to succeed in today’s environment the productivity of your front line employees must be maximised by effective management. This programme gives potential for new front line managers the comprehensive set of people and business skills necessary to succeed.

People who are about to or who have recently taken on the responsibility for managing others. Designed to give newly appointed front line managers, team leaders, supervisors and others a solid foundation in management skills.

Also project team leaders; specialists who regularly operate within the front-line management group; individual contributors on a progression plan for a front-line management role; people who would like to increase their portfolio of competencies and enhance their promotion opportunities.

Benefits

• Understand the role of the front-line manager.

• Ability to manage personal transitions.

• Set goals and align with objectives.

• Manage your time effectively.

• Apply proven techniques in, planning, problem solving, and decision making.

• Develop performing teams.

• Use effective verbal and non-verbal communications.

• Understand key aspects of Human Resources.